Implementation

Digitalizing a laboratory is a significant challenge. Success is not determined by the chosen LIMS or the supplier, but by how the system is implemented.

Every organization is unique, and every lab has its own complexities. The key is to unite the supplier and lab staff, fostering effective collaboration.

At the start of any project, there is always a knowledge gap: the supplier is unfamiliar with the business processes, and the lab staff are new to the software. We bridge this gap and take the lead—focusing on the right topics and details without losing sight of the bigger picture. We ensure continuous alignment, verifying mutual understanding and addressing the most relevant issues. Although this may seem obvious, experience shows that costly time is often lost due to miscommunication and false assumptions.

A LIMS is only as good as the people who implement it. At Smitcon, we recognize the challenge organizations face in freeing up the right people—often the same key resources who are relied upon for their expertise and decision-making. We manage their valuable time carefully while ensuring that decisions are made with sufficient knowledge and support.

The right implementation partner makes all the difference. Smitcon is independent and has successfully completed dozens of LIMS implementations.